Terms and Conditions
Effective Date: March 15, 2026
By using our website, submitting forms, or engaging our services, you agree to these Terms & Conditions.
1. Services FalPool LLC provides pool design/construction, renovations, equipment repair/installation, weekly maintenance, and related services per written estimates/agreements.
2. Quotes, Deposits & Payments Quotes valid 30 days. Deposits may be non-refundable. Payments via card (possible fee), ACH, Zelle. Keep valid payment on file if required.
3. Scheduling & Access Dates subject to weather/delays. Provide safe pool access; additional fees for issues.
4. Warranties & Liability 90-day limited workmanship warranty on installations (details provided). Not liable for pre-existing issues, misuse, or improper maintenance by customer.
5. Cancellations Weekly service: 7 days’ notice. Projects: Deposits non-refundable post-commencement. We may refuse/cancel for safety/non-payment.
6. SMS Messaging Terms Description of SMS Use Cases: We send transactional messages (quotes, appointments, reminders, updates, support responses) and promotional messages (offers, discounts) if you separately consent via form checkboxes.
Opt-In: Provide phone number and check explicit consent box(es). You receive a confirmation text; reply YES to confirm (if applicable).
Message Frequency & Types: Up to 4 messages/month (varies). Transactional: service-related only. Promotional: marketing/offers (optional).
Message & Data Rates: Msg & data rates may apply.
Carrier Liability Disclaimer: Carriers not liable for delayed/undelivered messages.
Opt-Out Instructions: Reply STOP to unsubscribe (confirmation sent). Reply HELP for info. Or contact us. Opt-out applies to future messages; prior consents honored.
Age Restriction: You must be 18+ (or have parental/guardian consent) to provide personal information, opt in to SMS, or use services.
Consent Not Required: SMS consent voluntary/not required for quotes/services.
Privacy & Support: Mobile opt-in never shared. See our Privacy Policy (https://www.falpool.com/privacypolicy). Customer support: mailto:info@falpool.com or (407) 926-0201.
7. Privacy Policy Your data handled per our Privacy Policy (https://www.falpool.com/privacypolicy), linked above.
8. Limitation of Liability To fullest extent permitted by law, no liability for indirect/consequential damages from services/website.
9. Governing Law Florida law; disputes in Orange County courts.
10. Changes We may update terms; changes posted with new effective date.
Contact: info@falpool.com or (407) 926-0201